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[Video] Flip It! Should I Offer a Guarantee on My Products or Services?

[Video] Flip It! Should I Offer a Guarantee on My Products or Services?

I hear this question a lot, and what I’ve found most entrepreneurs are REALLY asking is: What if I offer a guarantee and people take advantage of me? They buy my product, go through it all, and then ask for their money back?

So, let me start by saying I get it. And, your fears aren’t necessarily unfounded. There ARE people out there who do take advantage of money-back guarantees.

However, I’ve been doing this a long time and I can confidently tell you that is a very, very small percentage of your potential buyers. The vast majority of your buyers are good, decent, honest people who have no desire to take advantage of you.

It also might help if you understand the purpose of a guarantee. Guarantees are actually designed to take the risk off of the buyer and put it back on the seller.

Put yourself in the shoes of the buyer. You’re searching online for a solution to your problem, and you come across a product that looks perfect. BUT, all you have to judge is what you see on a sales page. This isn’t Costco where you can pick the product up and look at it in the store. You’re purchasing something sight unseen.

Which means YOU are taking all the risk. Not the seller.

What happens if it’s not as promised? Or what if you get absolutely nothing?

Then what? Sure you can go through your credit card to try and get the charges reversed, but now you’re wasting your time to get your money back and there’s no guarantee that’s going to work either.

As the seller, if you offer a guarantee, you are assuming some of the risk. And, as you are going to financially profiting from the transaction, it makes sense that you do assume some of the risk.

Plus, studies have found if you actually sell more if you offer a guarantee. Watch and I explain why:

 

(And if you’re wondering exactly how you can get everything you want simply by flipping your perspective? Check out the first episode here.)

If you liked this episode, you may also like my “Love-Based Online Marketing” book — you can check it out here.

4 Reasons You Shouldn’t Check Email First Thing in the Morning (and 4 Things to Do, Instead)

4 Reasons You Shouldn’t Check Email First Thing in the Morning (and 4 Things to Do, Instead)

Raise your hand if the first thing you do in the morning is check email. (Oh, come now. We’re all friends here. It’s okay — you can raise your hand.)

That was me a few years ago. Before I barely dragged myself out of bed I would check email — never mind making coffee or even taking my dogs outside. (In fact, I sometimes hadn’t even gone to the bathroom myself before I was into my email.)

Yes, I admit it. I was addicted.

It took me awhile to break the “check email” habit, and part of the reason why it took me so long is because I didn’t completely believe that it was bad for you.

I can handle it.

Oh, I’m just taking a quick peek and then I’ll do my morning self-care routine.

It’s not a big deal to check email first thing in the morning.

Yeah, well … I learned the hard way that’s not true. And, for anyone else who is a “check email first thing in the morning” denier, I offer you these 4 reasons you should stop.

  1. You lose control over your energy.

As soon as you begin reading emails, you’re in other people’s energy. You’re reading about, thinking about, and handling other people’s needs—and you’re not doing the same for your own needs. That’s a slippery slope. Once you go into reactive mode, you often don’t end up reclaiming your time until the end of the day, when you’re usually too tired for self-care.

  1. You never know what you’re going to find.

I used to tell myself (and others) that I was checking my email first thing in the morning just in case one of those messages contained amazing news! But the truth is, I checked it first thing in the morning also because I was afraid it might contain bad news, and I wanted to know about any crises as quickly as possible so I could deal with them. If there is good news in your inbox, great! But what if there’s bad news? Then you’re starting your day off in a bad space (this does overlap a bit with the last reason I mentioned).

  1. You start your day off with anxiety.

If you’re in the habit of checking your email first thing in the morning, you won’t be able to relax until you’ve done it. You’ll be thinking about what’s in there—how many unopened emails, whether they’ll require responses or other action, or whether there will, in fact, be some sort of crisis.

And then …

  1. You get into your day without the right preparation.

Because you can’t relax until you check your email, you check it right away and before you know it, you’re officially in full swing. You’re responding to emails or checking on projects before you’ve even had your coffee.

Which leads me to the solution section of this post!

I’d love to share with you some ideas for how to start your day off right, so you can maintain your inner peace (also known as sanity) while dealing with anything your inbox—or your day—throws at you. These tips will help you be more productive, happier, and more successful, every day!

Step 1. Breathe into the feelings that are compelling you to check your email first thing in the morning. Breathe through those feelings until they subside. Meanwhile, don’t check that email! Keep your finger off that button. Make a conscious effort to stop the story you’re telling yourself—about whatever’s in that inbox, or what might happen if you don’t find out RIGHT NOW.

Step 2. Create a new, healthy morning routine that includes self-care. When you create a morning routine that allows you time for ritual, self-care and solid preparation, you begin your day grounded in positive energy, refreshed, and mentally prepared for whatever life throws at you!

My own morning routine includes getting up and letting the dogs out, before drinking some water. I meditate, for about 20 minutes, and then I connect with God (sometimes I pray, other times I write, and other times I simply listen). Then I move around in my body, which may mean I stretch, do yoga, or do some breathing.

The meditation, connecting with God, and movement are all self-care items that ground me in calm, positive energy, setting me up for a successful day.

Finally, I pour myself some coffee. Then, I get down to work.

Step 3. Create lasting success habits. There are several success habits I recommend when it comes to staying in control of your energy, your time, and your emotions:

  • Take the time to plan your day (and maybe your week) in advance. This takes about five minutes, and dramatically increases your productivity and sense of balance.
  • Check in with your business and personal goals regularly. I recommend doing this once a quarter or so, to make sure you’re connected to your vision and staying on track.
  • Make your health a priority. Eat well, get enough sleep, drink enough water, and get some exercise and fresh air. I’m not saying you have to go vegan and run marathons, but make choices that support your overall health!
  • Practice gratitude. Gratitude is the highest vibration you can be in! So when you’re practicing it, by taking notice of what you’re grateful for and why, you’re raising your own vibration to be in alignment with abundance.

At first, breaking the email habit may be difficult. You may find yourself going through withdrawals, and experiencing amplified versions of the emotions you associate with first-thing-in-the-morning email checking.

But with perseverance, you can develop new, healthy habits that set you up for daily and long-term success!

If this topic resonated with you, you may be interested in “Love-Based Money and Mindset: Make the Money You Desire Without Selling Your Soul.” It’s available at most online retailers. Learn more, here.

Your Elevator Pitch: 4 Mistakes You May Be Making, and How to Turn Them Around

Your Elevator Pitch: 4 Mistakes You May Be Making, and How to Turn Them Around

The elevator pitch. It’s one of the most important marketing tools for entrepreneurs. It also is the one that strikes fear into their hearts.

Why is it at once important and scary?

Well, because it’s a great way to explain what you do in a concise, intriguing way that could ultimately generate some business!

That is, when it’s done right. The good news is that you CAN do it right, with just a little bit of coaching. The great news is that I’m going to give you that coaching right here, right now.

I’m going to share four mistakes I see most often, as well as tips for turning those mistakes around.

Mistake 1: Your elevator pitch is all about you. You mention your credentials or education, or the name of your proven system for change.

How to Turn It Around: Your elevator pitch should focus on your ideal client. Period. For more on how to do this effectively, keep reading!

Mistake 2: Your elevator pitch misses the point. So many elevator pitches focus on a specific system or offering, and they end up missing their mark. So what is the point? The point is that YOU understand a specific problem your ideal client is facing, and that YOU are equipped to help him solve it.

How to Turn It Around: Your elevator pitch should touch on one or two items that are keeping your ideal client awake at night: a specific problem that YOU (and only you) can solve. You can mention the pain your ideal client is experiencing, or the transformation he can expect to experience, or a combination of the two.

Mistake 3: You try to make your elevator pitch creative. Of course, it should have energy while describing the transformation you provide, and for whom. But don’t try to be cutesy!

How to Turn It Around: Keep your elevator short and to-the-point, and be sure that it explains what you do—clearly!

Mistake 4: When your first elevator pitch isn’t effective, you give up rather than testing different versions to see which one does work.

How to Turn It Around: Test, test, test! The only way to really know what works is to let the market tell you. Practice your elevator pitch on your ideal prospects and see how they respond. Test and adjust until you get the response you want.

Finally, I know examples can provide a great foundation for creating your own elevator pitches, so here are some examples you can learn from:

Example 1:

“I am a business coach and a mom who has been in business for six years.”

Notice: This elevator pitch is all about the person speaking. Let’s shift it around so it instead focuses on mompreneurs and what keeps them up at night—life balance—and the potential transformation. It’s short and simple, and doesn’t try to be cutesy.

“I coach mompreneurs on how to easily balance being a mom with being an entrepreneur and feel great doing it.”

Example 2:

“My powerful system, SHIFT IT, gives people guidance to make big changes in their lives.”

Notice: You have no idea what this person does, do you? Is he a coach or a consultant or a shaman? This elevator pitch is not specific, and it focuses on the person talking, rather than the ideal client. Let’s turn it around by making it more specific, and positioning the speaker as the solution to the problems experienced by a specific group of people.

“I coach professionals in making the mental shift necessary to overcome their fear of the unknown and start their dream businesses.

Example 3:

“I guide seekers in living better by building better businesses.”

Notice: This elevator pitch tries to hard to be cutesy and clever. Let’s shift it so that it focuses on spiritual entrepreneurs and their concern about their businesses conflicting with their values. Again, we want to be clear—not clever.

“I coach busy spiritual entrepreneurs on how to build profitable businesses without sacrificing their core values.”

Example 4:

“I am a business coach with five years’ experience and a special certification in exercise as healing.”

Notice: We can’t tell, based on this elevator pitch, who this person works with or how she can help them. Let’s shift it around so that it’s more about the ideal client and the transformation he can expect to experience—the solution to one of his problems.

“I coach entrepreneurs in the health industry on how to incorporate health into their own lives so they can practice what they preach, enjoy business ownership, and earn great money doing what they love.”

Lots of entrepreneurs struggle with crafting effective elevator pitches, but I’m confident that when you follow the guidelines in this article, you’ll find that it’s not as scary or intimidating as you thought it was.

If this topic resonated with you, you may be interested in “Love-Based Copywriting Method: The Philosophy Behind Writing Copy That Attracts, Inspires and Invites.” It’s available at most online retailers. Learn more, here.

 

Niche vs. Ideal Client – Which Is Better to Grow Your Business?

Niche vs. Ideal Client – Which Is Better to Grow Your Business?

Niche and Ideal Client are buzzwords among business owners, right? And in many cases, they’re used interchangeably.

But as I explained in a recent post, “3 Reasons Your Ideal Client—Not Your Target Market or Niche—Is a Cornerstone of Building Your Love-Based Business,” there’s a huge difference between niche and ideal client.

The distinction is an important one, and that’s why I wanted to revisit the topic today.

First of all, let’s recap. What IS the difference between niche and ideal client?

A niche is a subsection of a target market. A target market is a broad demographic of people. To really dial in on what this means in terms of marketing, let’s look at the definition of demographic: “a particular sector of a population.”

Typically when we talk about demographics, we’re talking about external factors like age, career type, income, or location.

So if your target market was 35-year-old women looking for a business opportunity, then you’d dial in even deeper to find your niche; for example, your niche may be 35-year-old stay-at-home mothers looking for a business opportunity.

An ideal client takes the concept of a niche even deeper. The concept is based on internal factors, like values, desires, and hopes.

When we talk about an ideal client, we’re talking about a specific person, what motivates and inspires her, and what she truly wants at her core.

Since we’re going deeper, let’s drill down with 35-year-old mother example.

Here’s what we have so far:

Target market: women looking for a business opportunity.

Niche: stay-at-home moms looking for a business opportunity.

Right away, I can think of two distinct ideal client groups in this niche.

Ideal Client Group One: A woman who wants this business opportunity not because of money (she has a partner or another source of income that funds her family and her life), but because she feels like she’s losing herself in the roles of wife and mother. She feels guilty for thinking, “Is this all there is?” especially when her neighbor, a mom with a full-time job, tells her how lucky she is that she’s able to stay home with the kids. This ideal client needs flexibility and the option to work as many or as few hours as she wants. She is very clear that being a wife and a mother come first, and she wants the time to be able to cheer at soccer games and pick up dry cleaning without stressing about her business.

Ideal Client Group Two: A woman who has found herself in a position where she needs to be the breadwinner for the family. Money absolutely IS an issue, while flexibility and number of hours required aren’t.

Take a moment to think about the pain each ideal client is going through.

Ideal Client Group One: This mom feels like she’s lost herself. She wants to get in touch with herself again, to establish her own identity separate from that of being a wife and mother. She can afford not to work (although perhaps she may want to bring in some money for “extras,” like vacations or to beef up her children’s college tuition fund), and her priority will always be her wife and mom duties.

Ideal Client Group Two: This mom feels a tremendous amount of responsibility. She wants to make money, and would love a steady source of income she can count on to put food on the table. She’s willing to work as much as possible to take care of her family.

Now, if you were the owner of a company who could offer a business opportunity to each of these ideal clients, think about how differently you’d want to market to each one, presenting your business opportunity as the solution to her pain.

Ideal Client Group One: You would position your business opportunity as a way to do her own “thing,” to enjoy the rewards of being a business owner while still having the time and flexibility to be an attentive wife and mother.

Ideal Client Group Two: You would position your business opportunity as a way to make consistent money, starting right away, so she can put food on the table and pay the bills.

So now you understand why knowing the difference between ideal client and niche is so important!

But which one is better to grow your business?

I’m a big believer that the answer is ideal clients.

I don’t feel like niche markets or target markets go deep enough.

Let’s go back to our example. If you market to your niche—stay-at-home moms looking for a business opportunity—you may do okay. Your marketing may resonate with some of the stay-at-home moms out there, whatever their situations are.

But if you market to your ideal client—either the mom who wants to rediscover herself or the one who wants to support her family—then think about how much more strongly your message will resonate.

Every single piece of marketing you put out there will be that much more effective, right?

Now you may be thinking, but my company is great for both ideal clients in my niche! Why can’t I just target both?

To that, I say while yes, I’m sure you absolutely could fully support both, by trying to appeal to both with your messaging, all you’re doing is diluting your message for both groups.

Combining messages by mixing them together makes you look like a Jack of all trades—and a master of none. And, in the vast majority of cases, if they can afford it, people will prefer to work with a specialist over a generalist.

When you pick one ideal client group to focus on (also known as “picking a horse and riding it”) you’ll improve your results and your business will gain momentum—and you’ll be making a positive impact on precisely the people you’re meant to help!

If this topic resonated with you, you may want to pick up your own copy of “Love-Based Copywriting System: A Step-by-Step Process to Master Writing Copy that Attracts, Inspires and Invites (Volume 2 in the Love-Based Business Series).” You can get it here.

The Mighty Bullet Point: How to Write Love-Based Bullet Points That Inspire Your Ideal Clients to Take Action

The Mighty Bullet Point: How to Write Love-Based Bullet Points That Inspire Your Ideal Clients to Take Action

I’m going to start by making a bold statement about the mighty bullet point:

In addition to being benefit-rich, as I mentioned in The Bullet Point: The Holy Grail of Copywriting, if you want to inspire your ideal client to buy, your bullet point should come from a place of love, rather than fear.

As you know, it’s my mission to give heart-centered and conscious entrepreneurs the information they need to build their businesses in a love-based way. In fact, I wrote a whole series of books on doing just that (check out the Love-Based Copywriting books here).

It only stands to reason, then, that I believe every piece of your marketing copy should be love-based … including your bullet points.

There are two places in your copy where this is especially applicable:

  • Introductory bullet points, where you let your readers know whether they’re in the right place by touching on their pain and emotions.
  • “What-you-learn” bullet points, where you highlight specific teaching points in a benefit-rich way.

Let’s talk about each one in depth.

The Introductory Bullet Point.

Its job description: to acknowledge that you understand your ideal client’s pain, what’s keeping her up at night.

What to include: descriptions of the “outer” and “inner” problems; for example, an outer problem may be that your ideal client has spent thousands of dollars putting up a website only to find it doesn’t generate sales (outer problem), and therefore, she’s frustrated (inner problem).

How to write it in a love-based way: mention the pain, but don’t twist the knife!

What to watch out for: using the pain to make your ideal client feel worse.

Here are some examples of effective love-based introductory bullet points:

  • You spent countless resources—time, money, and energy—to write, format, launch, and market your new book, but it’s just not selling, and you’re starting to feel discouraged.
  • This whole “content marketing” strategy seems so mysterious, and with all the information out there, you’re not sure what works and what doesn’t. It’s overwhelming, isn’t it?

Do you see how each of these bullet points contains an outer problem and the resulting inner problem?

Here are some examples of those same introductory bullet points written in a fear-based or ineffective way (caution: I do not recommend using these as models!):

  • You spent countless resources—time, money, and energy—to write, format, launch, and market your new book, but it’s just not selling. Now you’re starting to think your writing is terrible, you’ll never make it as an author, and you’ll be forced to choose between working odd jobs or starving your children.
  • This whole “content marketing” strategy seems so mysterious, which is why so many people fail at it—and therefore, fail at business, too.

Do you see how each of these examples paints a pretty scary picture of the future for whoever is reading it?

The What-You-Learn Bullet Point.

Its job description: to give your ideal client a taste of what she will learn, and how that will benefit her: how her life will change as a result of taking action on the offer you’re presenting.

What to include: a specific-yet-mysterious description of a concrete teaching point, and how that teaching point will contribute to a transformation; for example, you may mention, “The most important marketing strategy you’ll ever use (this is a teaching point, and it’s mysterious because you don’t reveal what the strategy is), and how it will have ideal clients knocking on your door” (clients knocking on the door is the potential transformation).

How to write it in a love-based way: present the benefit in terms of a solution, so you’re providing hope.

What to watch out for: lack of specificity and giving away the “whole enchilada.”

Here are some examples of effective love-based what-you-learn bullet points:

  • The Number One reason many entrepreneurs feel overwhelmed when they first launch their businesses, and what to do about it, so you can enjoy running your company while still reaching your goals quickly.
  • Three mistakes you may be making as a startup coach, and how to avoid them, so you can finally attract your ideal clients and make the money and the impact about which you’re so passionate.

Do you see how these bullet points mention a specific teaching point, but don’t give away exactly what the reader will learn? Also, notice that they offer a positive solution, giving the reader hope.

Here are some examples of those same what-you-learn bullet points written in a fear-based or ineffective way (caution: I do not recommend using these as models!):

  • Why your inability to prioritize leaves you overwhelmed and burned out, and why, if you don’t change it, you’ll never enjoy running your company.
  • Three mistakes you’re making as a startup coach, and why, if you don’t nip them in the bud, you’ll never get clients, or make an impact or a good living.

Do you see how the first of these bullet points tells readers that that “Number One” reason is, and how both bullet points paint a scary picture of the reader’s future if he doesn’t learn the teaching points?

When you nail the writing of the bullet point, you’ll dramatically improve the results you get with your copywriting and marketing efforts!

If this topic resonated with you, you may want to grab your own copy of Love-Based Copywriting System: A Step-by-Step Process to Master Writing Copy that Attracts, Inspires and Invites (Volume 2 in the Love-Based Business Series).”

5 Steps to Writing Effective Headlines in a Love-Based Way

5 Steps to Writing Effective Headlines in a Love-Based Way

Today, I’m devoting an entire blog post to writing headlines. Maybe right now you’re wondering, “WHY, Michele? What’s the big deal around headlines? Are they really that important?”

Honestly? Yes.

First off, if you’ve ever dealt with any kind of marketing copy—written it yourself, or hired someone else to write it for you—you’ve probably wondered whether it’s really going to work: whether it will convince people to buy from you.

The answer again is “yes.” It DOES work.

So how do you master any of it, so you can get the results you want?

It all starts with writing a great headline.

When it comes to sales pages and website copy, the headline is the first thing people read.

And guess what?

The headline is probably the single most important group of words in any piece of marketing copy.

Why?

The point of the headline is to inspire your ideal clients to read the first sentence of your copy (which should inspire them to read the next sentence, and so on).

So how do you make sure that it does its job?

Take a moment to consider what inspires you to keep reading, whether it’s a book, a magazine, or a piece of marketing copy like an email, a website, or a sales page.

In many cases, it boils down to curiosity.

Think about the books people call “page-turners.” These books almost always incorporate some sort of mystery or unknown, and a skilled author will bring in a piece of it at the beginning, and reveal more pieces throughout—never closing off that mystery until the last chapter.

A great magazine article usually hints at a story of someone making a change or transition, or overcoming an obstacle, and you keep reading to learn how they did it.

Which, of course, brings us to marketing copy.

Skilled copywriters bring out their readers’ curiosity from the very first opportunity—whether it’s the subject line of an email, or the headline of a sales page or website.

HOW do they do it?

The following 5 tips for writing effective headlines will help you inspire your ideal clients to keep reading.

Tip 1. Talk about a Solution.

One of the easiest ways to generate curiosity in your ideal clients is to talk about the solution to whatever’s keeping them up at night.

So if you haven’t already, take some time to think about your ideal client and what his or her biggest pain point or problem is. (Go here to learn the important difference between target market, niche market, and ideal client.)

The best way to illustrate this is to use an example.

Let’s say you’re a life coach, and your gift is helping ideal clients get past their money-related blocks so they can finally begin receiving abundance. Your headline may read:

Finally: Live Your Life Free from Fear, and Open Yourself to Receiving the Abundance You Deserve

Your ideal clients suffer from the pain of being stuck in their fear-based feelings around money and scarcity—it’s probably keeping them up at night. Here, you’re offering them the solution they very likely seek.

Tip 2.  Add Details.

Adding relevant details to your headline can make it even more enticing. For example, you may choose to add a time-frame in which people can expect to experience the solution you’re offering. Add a guarantee, or address potential objections.

For example:

Give Me Seven Days and I’ll Show You How to FINALLY Break Free from the Scarcity Cycle, and Live a Life Full of Abundance

Finally: Break FREE from the Scarcity Cycle, for Good … Guaranteed

Finally: Break FREE from the Scarcity Cycle, for Good (Even If You’ve Tried Everything Else and Nothing Has Worked)

See how those details “dial up” the curiosity factor?

Tip 3. Change up the Format.

Headlines can take on many different formats, from a standard headline like I’ve shown you above, to a “story” format to a “how to” or “if/then” format.

Here are some more examples:

How a Struggling Entrepreneur Who Thought He’d Lost Everything Turned His Financial Situation Around, for Good

How to Ditch Your Fear, for Good, So You Can Finally Live in Abundance

If You Can Watch This Video, Then You Can Move Past Your Fear and Achieve Abundance

Tip 4. Use the Trifecta—Prehead, Headline, Subhead.

I go into this trifecta in more depth in my book, Love-Based Copywriting System: A Step-by-Step Process to Master Writing Copy that Attracts, Inspires and Invites.

In short, the prehead lets people know they’re in the right place, the headline presents a solution, and the subhead adds details.

Tip 5. Come from a Place of Love.

People are being sold to all the time. Think about how many emails land in your inbox each day. Think about how many advertisements you see, how many pieces of sales copy you read in a given time period when you’re on your computer.

They’re in your Facebook feed, your Instagram feed, your radio station.

It’s SO easy for people to tune out something the read, or to quickly skip onto the next message.

That’s why everything you write should sound genuine – should come from a place of love.

Whenever you sit down to write copy, pretend that you’re writing a letter or note to a friend – someone very important to you. Write from the heart.

I know, because you’re here, on this site, that you care about the people you work with. Make sure that shines through in your copy, and especially in your headline.

Yes, it should sound/feel exciting. But it also has to sound authentic, so your readers know you truly care about the results they get.

When you master the art of writing headlines, your ideal clients will make the choice to read the copy below them.

If this resonates with you, you may enjoy reading the second book in my Love-Based Copywriting series, Love-Based Copywriting System: A Step-by-Step Process to Master Writing Copy That Attracts, Inspires and Invites. It’s available in most eBook formats, and you can get it here.

3 Reasons Your Ideal Client—Not Your Target Market or Niche—Is a Cornerstone of Building Your Love-Based Business

3 Reasons Your Ideal Client—Not Your Target Market or Niche—Is a Cornerstone of Building Your Love-Based Business

Building a love-based business is a unique endeavor. It’s not like building just any business. When you’re consciously building a business into one you love, and that loves you back, there’s one really important thing to consider: in order to have a business you love, it’s essential to have clients you love (rather than just marketing to a general target market).

Those clients you love, the ones who love working with you and who sing your praises while you solve a problem they’ve struggled with, are your ideal clients.

On this blog, I’ve talked about writing love-based marketing copy,  plus you can learn more about the philosophy of doing when you pick up your own copy of my “Love-Based Copywriting Method: The Philosophy Behind Writing Copy That Attracts, Inspires and Invites .”

One of the key principles of writing love-based copy—and to building a successful, profitable, love-based business—is to define and understand your ideal clients.

Now, you may be thinking, if you know who comprises your target market, or what your niche is — you’ve done this already.

But an ideal client is different than either a niche or target market.

Where a target market is a broad demographic, and a niche is a subsection of that demographic, an ideal client is a specific person … and you know exactly what keeps her up at night. You know what motivates her, what inspires her, and what she truly wants at her core.

As the owner of a love-based business, you have a genuine desire to provide a solution for the people who buy your product or service, right?

If you can’t communicate effectively with the people who you’d best serve, then they won’t buy … and you won’t have the opportunity to help them. Not only are you missing out on a sale, but they’re missing out on a potential transformation (likely one they very much desire).

So, that being said, here are three reasons it’s so important to define and understand your ideal client:

  1. You See a Better Return on Investment When It Comes to Your Marketing Efforts.

Different people are motivated by different things, right? Even two members of the same target market or niche may be motivated by different things. For example, if you sell shoes and your niche market is girls ages 10-12, half of them may be motivated by shoes that look awesome and stylish, and the other half may be motivated by shoes that help them run fast. It seems pretty obvious that you’d market to each of these ideal clients differently … efforts to market to both of them at the same time will likely fall flat.

If you’re trying to sell to everyone, you’re probably getting pretty generic. The more generic you get, the less people will recognize their specific problem in your marketing materials. So when you dial in on your ideal clients’ pain points and the transformation you can help them experience, you position yourself as an expert or specialist, and your ideal clients recognize YOU as THE solution they’ve been looking for.

Therefore, you’ll generate better results in terms of client attraction, conversion, and longevity.

  1. It’s MUCH Easier to Market to One Ideal Client Group Than to a Target Market or Niche Market.

The more people you try to market to, the more messages you need to squeeze into your marketing materials, which means if you’re not careful, it can get very confusing. Plus, you’ll likely end up spending even more time writing and creating your marketing messages than you really want to.

You’ll also have more than one place to market. In the above example, girls who want to run fast are probably hanging out in different groups than girls who want the trendiest shoes. So, to reach both groups, you’re going to have spend time and energy in both groups, which again increases the complexity and number of hours you’re spending on your marketing.

Now, in contrast, consider what it’s like to focus on ONE ideal client group. It’s so much easier to craft messages that speak directly to their soul. You’ll also be able to laser focus on the exact places they’re hanging out.

See why it’s easier AND a better return on your investment to market to one ideal client group?

  1. Attracting Ideal Clients Makes Your Business More Profitable.

Even if you have a small group of ideal clients, you’ll actually attract more of them if your messaging is specific to their unique pain points, desires, and hopes. The more specific your messaging is, the more likely your ideal clients will recognize that you’re talking to them, that you understand them, and that you can solve their problems. Therefore, the more likely they’ll be to buy from YOU.

When you do land several ideal clients (rather than a wide range of client types), you’ll be working with folks who love you, and who YOU love. They become raving fans and tell their friends about you.

Meanwhile, your business resources—marketing, time, energy, and effort—are directed toward helping the clients who love you, rather than putting out fires related to less-than-ideal clients.

The less “ideal” a client is, the more of a challenge it becomes to work with him or her. Less-than-ideal clients are the ones who demand the most attention from you and/or your team, as you try (endlessly) to make them happy. They may also be more likely to ask for refunds, or worse, openly badmouth your business.

And, that doesn’t even cover your personal energy level — less-than-ideal clients are likely the ones you dread talking to, who make you shudder when the phone rings and you know it’s them, and who cause your total exhaustion.

I suspect you didn’t start a business because you want to be drained … and working with less-than-ideal clients will do precisely that.

Now, when your business is filled with ideal clients, you’re much more likely to be “filled up” when you work with them. You’ll love getting on the phone with them, and they’ll energize you. Everything will just flow.

And, don’t worry if you feel like your ideal client group is too small — in most cases, there are more than enough ideal clients to fill your business, and you can always “add” ideal client groups later if you really feel like it’s too narrow.

To sum it up, identifying and getting to know your ideal clients is a huge must! And because it’s so important, here’s a quick exercise to get you started.

Exercise

Take a moment to paint a mental picture of your ideal client. Spend some time with her. Really get to know her. This way, when you begin to write your marketing materials, you’ll have someone to whom to write them.

And get really detailed. Give her a name and a favorite coffee drink. What car does she drive? When she wakes up at three a.m., what’s on her mind? What is she worried about?

If this concept resonates with you, I’d love for you to pick up your own copy of my “Love-Based Copywriting Method: The Philosophy Behind Writing Copy That Attracts, Inspires and Invites.”

[Video] Flip It! Does Money Love Speed?

[Video] Flip It! Does Money Love Speed?

Money loves speed.

If you hang out in the same entrepreneurial circles I have, you’ve likely heard this saying more than a few times.

Basically, what it means is you need to move fast in your business. Make fast decisions. Get new team members on board fast. Fire fast. Create products fast. Launch those products fast.

Fast. Fast. Fast.

Because the faster you move … the faster you make decisions … the faster you launch things to your community …

The faster your business will grow.

Which, of course means, the more money you’ll make.

So, that MUST mean money loves speed.

Right?

Or … is it true?

Take a moment to watch and decide for yourself.

 

We put so much pressure on ourselves to get things done NOW — if we want a business, we want it to be successful and thriving a few months after we open our doors. If making a million dollars is our goal, we want to be making it NOW. Not tomorrow, not next week, but immediately.

But — does it follow that just because WE want everything done yesterday that everything else in our life (such as money) also worships speed?

I’d love to invite you to consider your own relationship with speed. Is it something that actually helps you keep moving forward? Or is it actually getting in your way? And, if you’re feeling brave, tell me in a comment below.

(Also, if you’re wondering about the premise of the show and exactly how you can get everything you want simply by flipping your perspective — check out the first episode here.)

If you liked this episode, you may also like my “Love-Based Money and Mindset” book — you can check it out here.

Making Your Impact with LOVE: 3 Keys to Success Through Love-Based Marketing

Making Your Impact with LOVE: 3 Keys to Success Through Love-Based Marketing

If you’re a conscious, mission-driven, spiritual entrepreneur, it’s likely important to you to want to make an impact. (Right?)

Well, one of the best ways to do that is to create a system for building your business, so you can reach more people.

“Wait,” you might be saying. “A system sounds so … systematic! I’m a conscious entrepreneur. I want to grow my business in a way that feels good.”

I hear you. And I’d like to make an introduction:

Meet Love-Based Online Marketing.

And it allows you to do so in a way that feels good to both you AND your ideal prospects.

What does this mean, exactly?

It means that as a mission-driven, spiritual entrepreneur, you can reach the people you’re meant to serve, effectively. You can also do it in a way that both aligns with your values and makes an impact in the world.

Oh, and I almost forgot — you can watch your business grow, too!

To help you get started as quickly as possible with Love-Based Online Marketing, I’m sharing three keys to begin building online systems you actually enjoy, and that attract, invite, and inspire your ideal clients to work with you so you can make the impact in the world you long to make.

Key 1. Fall in Love with Your Marketing.

You think you dislike marketing, right? Hear me out – I promise you, loving your marketing is possible.

And it’s beneficial, too. When you love your marketing, it shows. Your prospects can sense that you’re passionate about your business and the transformation you provide, and they’re more attracted to you and inspired by you!

Not to mention, the more you love your marketing, the more you’ll actually market yourself, and the more you market yourself, the bigger impact you’ll make in the world.

Now, you might be wondering HOW you come to love your marketing, if you don’t feel all that warm and fuzzy about it right now.

Let’s talk about your mindset.

Why don’t you like it?

Maybe you feel like you aren’t good at it, or it requires so many things you should be doing (and you don’t like doing those things).

Or, maybe you take it seriously. VERY seriously.

You’re struggling with cash flow, and therefore, marketing feels like business life-or-death.

But what if you could shift your mindset around these reasons for disliking marketing?

Try thinking about this:

There are countless marketing tactics. Out of all of them, I’ll bet there’s one or more that you could come to enjoy or maybe even (gasp!) love.

Here’s a partial list, and rest assured that even if you don’t see something here that resonates with you, there are TONS of other tactics (which I outline in my “Love-Based Online Marketing” book):

  • Coaching (yes there’s a way to use your love of coaching in your marketing)
  • Speaking in person or virtually
  • Being interviewed in person or virtually (like for a summit or podcast)
  • Writing articles, blog posts, or emails
  • Being on TV or radio

Once you determine which is best suited to you and your personality, you can begin to build love-based marketing campaigns around it.

You’ll feel great while you’re doing the marketing, and as I mentioned above, your prospects will naturally feel attracted to you and your business.

Key 2. Dissolve Any Resistance You Have to Marketing.

As you know, I’m all about love-based marketing. I believe in using love-based emotions (like hope) to sell your products and services.

For so many people, including conscious, spiritual entrepreneurs, marketing can be a huge trigger, because it brings up so many different fears, including:

  • Fear of being seen
  • Fear of failure
  • Fear of using up your “free” time
  • Fear of using up all your money
  • Fear of selling yourself

Take a moment to think about which fears marketing brings up for you.

Marketing resistance can be sneaky, and at first look, it may seem like you’re afraid of one thing when you’re actually afraid of another. Try this exercise to determine your “real” fears.

Exercise – Part One

Go ahead: grab a pen and a piece of paper and write down any marketing-related frustrations and dislikes.

Maybe you feel like you don’t have time for marketing. Or maybe you feel like you’re just terrible at it.

Once you have a list of several dislikes or frustrations, take this exercise deeper.

If you feel like you don’t have time, ask yourself why. Why haven’t you made time for marketing? Is it because you’ve always thought marketing was sleazy? Remind yourself that you’re selling a product or service that has the potential to transform people’s lives—that you’re offering your product or service because you want to change the world!

Exercise – Part Two

Consider this mindset shift:

When it comes right down to it, love-based marketing creates the space for someone to make a choice about whether to work with you and experience a transformation, or to not work with you, and not experience a transformation.

When you think about it this way, doesn’t marketing produce less resistance?

Key 3. Come from a Place of Love.

In broad terms, traditional marketing copy uses fear-based emotions to get people to buy. That’s why it can sometimes feel a bit arm-twisty.

But you don’t have to use these emotions.

You can use love-based emotions like hope, joy, and, of course, love, to market your products and services.

As I mentioned earlier, love-based marketing copy gives ideal prospects the space to make a choice. They’re choosing between transformation and the status quo. They’re choosing whether to work with you or not.

In your marketing, you can touch on their pain and present your product or service as the solution. Paint a picture of how different their life can be… and then stand back and let them make the choice about whether to experience it.

When you do, you can rest easy that your marketing feels good to you and to your prospects, and that it works!

You’ll begin to build your business by attracting, inviting, and inspiring people to say “yes” to their own transformations rather than by twisting their arms to get them to buy from you.

And the best part? The more people who say “yes” to working with you, the bigger an impact you’ll be making in the world.

If this resonates with you, you may like to take the teachings deeper with my book, “Love-Based Online Marketing: Campaigns to Grow a Business You Love AND That Loves You Back.” It’s available here.

Why Good Self-Care Equals Good Business

Why Good Self-Care Equals Good Business

If you’re anything like I once was, you’ve got your nose to the grindstone as you work to reach the goals you’ve set for 2017, which also likely means your self-care has ended up right at the bottom of the to-do list.

Again.

The “old me” would be right there with you. I always pushed myself to the brink of exhaustion (and sometimes right over that edge). Rather than giving myself a break or a bit of relaxation over a weekend, for example, I’d squeeze in as much as I could during those two days when most other people were relaxing.

But the “new me” has realized that there’s always a price to pay. I can put in those extra hours, push myself extra hard, but I can do that for only so long before it backfires.

Not only did this kind of nonstop work affect my health, but I also found that my efficiency decreased. Then, I’d end up being forced to work nights and weekends just to get five days’ worth of work done.

When I did this, I found myself hating my business. I dreaded work. It felt draining.

But then I had an epiphany.

I realized that if I put boundaries around my time, work normal hours, and make time for self-care and other things in life that feed my well-being—relationships, physical health, relaxation—then I feel better, I get more done in less time, and my relationship with my business improves.

It’s so simple, but incredible in how it can change everything.

So if you’re still running full-speed in the aftermath of the New Year excitement, then I encourage you to do one thing: take a pause. Then, assess whether you’re taking care of yourself.

Here are some simple, effective self-care habits and ways you can take care of yourself:

  • Exercise
  • Meditate
  • Drink lots of water
  • Eat healthy
  • Take baths
  • Spend time with people you enjoy
  • Take breaks

And if you do put in extra hours or work extra hard, reward yourself!

Make it a habit to love yourself so you can love your business. In fact, begin tomorrow. It’s Valentine’s Day, after all, and I think you deserve a little love. Treat yourself!

If this information resonated with you, then you may want to check out my book, How to Start a Business You Love AND That Loves You Back.” It’s designed to give you all the tools you need to start a business you love – one with which you can have a wild love affair! Click here to learn more.